Supporting Your Members

Contrary to popular belief, running a membership site doesn’t necessarily happen ‘on autopilot’.

Your customers expect support.   They may have questions about the course content.  Perhaps they have a billing issue.  Or maybe they want to upgrade their membership.

Providing good customer support means you need to have a good support desk to control incoming requests.

A support ticketing system is a must have for any successful online business.

That’s why we developed Sonic Reply.

We use it on our support desk, and now we’ve made it available for our customers too.


To learn more about Sonic Reply, click here.


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